Nexo is the operational flow manager BSP uses to coordinate on-site and remote insurance inspections: from assigning a field inspector to guiding a policyholder through a self-inspection. Inline designed, built, and operates the service bus, the coordination web application, and the mobile inspector app as an ongoing product, with continuous evolution and support.
Coordinating on-site and remote inspections requires the scheduler, the inspector, and the authorizer to see the same case in real time. Nexo solves that with three pieces built on the same backend.
The engine of the business: workflows, tasks, validation rules, inspector coordination by zone and shift, real-time location tracking, inspector payment settlement, and a generic integration layer to connect with different insurers' systems.
The coordination console: scheduling, assignment, and map-based tracking of inspectors, remote policyholder self-inspection, video calls, and the visual flow designer where each inspection type's behavior is defined.
The app a field inspector uses: cases grouped by fleet, dynamic forms defined by configuration, photos, digital signature, and fully offline operation with automatic sync and conflict resolution.
Nexo is the operational flow manager Inline designed, built, and operates for BSP. It coordinates on-site and remote insurance inspections, from assigning a field inspector to guiding a policyholder through a self-inspection.
It means Inline didn't just build the system — it operates it continuously as a product: with ongoing evolution, support, and improvements, instead of shipping it once and walking away.
Companies that coordinate on-site or remote inspection and verification processes — insurance, logistics, technical services — and need a proprietary system that evolves alongside the business.
If your operation changes rules often and that today means waiting on a development cycle, let's talk about how this applies to your case.
Talk to Inline